FAQ

Frequently Asked Question’s

How to Place an Order on Cover King ?

It is very easy and simple to place an order on www.coverking.co.in. Visit our store at https://www.coverking.co.in/ Choose products that you want to Order, then click "Add to Cart", You can also add multiple products to your cart and then click "Check out". Then fill in your shipping and billing information and pay via secured payment gateway. That’s it. You will get an order confirmation through sms or email.

Can I modify my Order?

Please note that we are only able to make changes to your order if it has been pending at our end and not handed over to our courier partner. If you want to change anything in your order, please contact us via email help@coverking.co.in within 24 hours after placing your order.

What if my order doesn’t get delivered?

Our courier partner will make several attempts to get your delivered to you. In Case, If he can’t deliver your order, you have to contact us on help@coverking.co.in and we will resend it to you. If you've received delivered message and not really parcel delivered to you kindly inform us within 24 Hours of receiving the updates.

How can I Pay for my Order?

We offer safe shopping to our customers. Payment is accepted via secured payment gateway through Credit card, Debit card, Net banking, UPI etc. You can choose the most suitable payment method for you.

How Long will My Order take to be Delivered?

Normally, 5-7 days are required for delivering the order to your doorstep. Due to factors that affect shipments, such as delays due to weather conditions, national holidays etc delivery time cannot be guaranteed.

How can I Track my Order?

We will sent you the tracking id of the orders through SMS or email provided by you, while placing the orders. This tracking id will help you to track the package on our courier partners site. Please note that the tracking information will be made available only after 1-2 days of receiving the confirmation mail.